10 December 2011

A (Bitter) Holiday Carol


Today's task - buy stamps, Christmas-themed, for this year's Christmas cards.  Rather than driving all the way down to our main post office and endure that nightmare, I opted to go to our local grocery store, Jewel.  This would prove to be unfortunate.

Normally, stamps are sold from the cashier but before getting into one of the lines, I thought let me ask the Customer Service Desk person if they are, in fact, selling Christmas stamps.  At first, no one was manning the Desk, so I went to see if there was some heinous flavor of Pop-Tart to tempt me.  There was not and when I returned to the Desk, there was a young lady there, with her back to the store and to any and all customers.  She must have sensed I was standing there, so she turned/sulked around and before word one came out of my mouth, the following spewed forth from her mouth: "I can't help you, sir."  What? Was I so hideous to look at that there was no hope?  Was I bleeding so profusely that she'd already declared me dead?  What?  It took me about .5 seconds to absorb her snottiness when I fired back, "You mean you can't even answer a question?"  She gave me a blank-eyed, slack-jawed stare.  Fortunately, a manager who is clearly not being paid enough to work with dolts like this, walked by and was able to answer my question.  I bought the stamps and left.  This whole exchange which lasted about one minute reminds me why we do the bulk of grocery shopping at Target.  Say what you will about the Crazy Red Target Lady, those people do a good job.

So in honor of my encounter with Our Lady of Crappy Customer Service, I give you this holiday carol which bitter employees can embrace, as if they haven't already (apologies to the writer of 'Deck the Halls' because that's the tune to which this new carol is sung):

Deck The Stores

Deck the stores with crowds of people
Waa Waa Waa Waa Waa Waa Waa
Tis the season to be surly
Waa Waa Waa Waa Waa Waa Waa
Don we now our bitter service
Waa Waa Waa Waa Waa Waa Waa
Ignore the lines of spending shoppers
Waa Waa Waa Waa Waa Waa Waa
See us talk amongst ourselves
Waa Waa Waa Waa Waa Waa Waa
Hope you know we really can't stand you
Waa Waa Waa Waa Waa Waa Waa
Bad customer service is our mantra
Waa Waa Waa Waa Waa Waa Waa
So sing we bitter, all together
Waa Waa Waa Waa Waa Waa Waa
 

09 December 2011

And the glass is...

It's half-full, I promise
It has been brought to my attention that my posts of late have been a tad angst-ridden or even dare I say it, depressing.  I am here to correct that.

If you want angst, please go find reruns of "thirtysomething" or something on the Oprah Winfrey Network.  Although from what I'm hearing you'd better act fast on watching OWN as the doomsday clock appears to be clicking loudly on that one.  I recognize that by even suggesting that something the almighty "O" has touched/sanctioned is going south puts me in mortal danger, but it has to be said.  I'll take my chances.

If you want depressing, check your Twitter feed now that Alec Baldwin, he of 'Jack Donaghy' fame, has closed his account.  His Twitter implosion at the hands of some bitter American Airlines flight attendants was both awesome and pathetic.  I'm going to miss his place in the Twittersphere.  That's depressing.

If the tone of the Den got angsty (that's not a word, is it?) or depressing, I can only say that really wasn't my intent.  Since opening up the Den to one and all, I've been mighty transparent (some would argue FAR too transparent) about what's going on in my life.  The lay-off notice which culminated with my last day of employment yesterday couldn't help but take center-stage in my writings.  I was telling it as it happened.

I am here to tell you that the glass is half-full.  It's Day One of being unemployed and it's been good.  I gave blood (no, really, I'm not being facetious), took my car in for a tire rotation, got the emissions done on the Boy's car, and got my desk into some semblance of order.  How's that for excitement?  That said, there are good things on the horizon.  There are more job opportunities than I thought there would be for Q4.  I have a tremendous network of colleagues and friends who are acting as virtual head-hunters.  I am surrounded by an incredibly supportive family.  I truly have no complaints.  I'd be an idiot to look at my current situation with any other perspective than to say, "The glass is half-full and it's only going to get fuller."

It's all good.

06 December 2011

The deadline cometh

I realize that the Den has taken a bit of a turn of late, with a focus on my employment "situation."  By situation I mean the fact that I will be unemployed in less than 48 hours.  The party, and by party I mean regular paycheck, comes to an end this Thursday at 5:00 PM Central.  Don't worry.  I'm not going to try and monetize the blog.  No ads.  No "Donate Now!" appeals.  That's not what the Den is about.

I appreciate those of you who take the time to read what I've  written or spewed, depending on your opinion.  I appreciate the comments, whether expressed here or on Facebook or in person.  Many of you have expressed your support as I (and it's not just me - this is a family fun thing) careen through this opportunity to find new work.  I appreciate it.  We all appreciate it here in the Den.

So it's almost here.  I'm ready.  It really is time to move on.  So clock, keep ticking.  Let's get to the Thursday deadline.  Tomorrow it's going to feel like "Dead Man Walking" at the office.  More good times.


03 December 2011

On the edge

Well, it's sort of here, good readers.  I can't help but feel a little like the guy getting the boot to the gut.  He's getting the boot, for sure.

I've got a boot coming my way this week as well.  My last day of employment is this Thursday.  I am a mixed bag of emotions and thoughts as it relates to this, how would you say, 'event.'  Here's a sampling:

- Confidence: I know this is going to work out.  Please do not confuse this with arrogance.  I know I am not doing this on my own.

- Nervousness: When I think about the practical issues associated with this lay-off and the realities of a tough economy, my practical side is a tad, well, nervous.

- Exhaustion: I'm not sleeping particularly well.  My practical mind goes into overdrive at night.  This is not good.  What is good?  Tylenol PM.  It's starting to work its magic so I hope to be over this one soon.

- Peace: We are spiritually at peace about this latest twist in our lives and I find the greatest comfort in this.  That peaceful feeling is fueling the confidence that I feel and makes more all the more grateful for a loving Heavenly Father.  I am here to tell you He hears us, He knows us, and He cares.

What's interesting about this cavalcade of emotion, and this is only the tip of the Titanic-crushing iceberg that is the specter of unemployment, I can feel all these emotions at once.  It's all very "Sybil."  So here's the bottom line...I'll be very glad when my work day draws to a close this upcoming Thursday.  I know I did good work and I'm proud of how I'm leaving.  I'll now be able to focus 150% on the pursuit of a new job.  I'll be able to start writing this new chapter of our lives. 

So, it's over the edge we go.  Good times.